Ticket submission process
Posted by Anton Dyachenko on 21 September 2018 08:30 AM
In order to submit a ticket please login to Customer Portal account and choose a Department according to your plan.
Please make sure to include as much information as possible about your issue to speed up resolution process:
- Detailed description of the issue.
- What platforms this issue relates to (Android, iOS or Web).
- What SDK versions you are using for each platform.
- If the issue intermittent or permanent.
- The steps to reproduce the issue on our side.
- If this issue can be reproduced on our Simple Samples.