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Ticket submission process
Posted by Anton Dyachenko on 21 September 2018 08:30 AM

In order to submit a ticket please login to Customer Portal account and choose a Department according to your plan.

Please make sure to include as much information as possible about your issue to speed up resolution process:


- Detailed description of the issue.

- What platforms this issue relates to (Android, iOS or Web).

- What SDK versions you are using for each platform.

- If the issue intermittent or permanent.

- The steps to reproduce the issue on our side.

- If this issue can be reproduced on our Simple Samples.

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