Dear QuickBlox User!

Please note that in order for your support request to receive a response, you must include the following:

  • Error logs
  • Exact steps that you followed and instructions to reproduce
  • The code fragment in which the error occurs (if applicable)

We also would like to mention that our support team works with platform-oriented (API/SDK) tasks only. If you need custom development or more information about pricing, please contact our Sales team (enterprise@quickblox.com).

If you’re experiencing any performance issues in your app, please check the QuickBlox Shared server status.

Furthermore, there is detailed documentation for all modules available. Please read it carefully on the QuickBlox site and in our Knowledgebase, as you may find the answers you're looking for.

We wish you inspiration and great apps!

Sincerely yours,
QuickBlox team

How to use QuickBlox Help Center

In order to be able to submit and check tickets, please use this link to the QuickBlox Help Center or go to the Help Center via admin panel directly (picture below)

Please notice that you need to Register in the system first.

After that, you will be able to submit a ticket and see all the submitted tickets previously, reply to them as well as review their statuses.

Submit a ticket
If you can't find a solution to your problem in our knowledgebase, you can submit a ticket by selecting the appropriate department below.

Departments