Dear QuickBlox User!

Please note that in order for your support request to receive a response, you must include the following:

  • Error logs
  • Exact steps that you followed and instructions to reproduce
  • The code fragment in which the error occurs (if applicable)

We also would like to mention that our support team works with platform-oriented (API/SDK) tasks only. If you need custom development or more information about pricing, please contact our Sales team (enterprise@quickblox.com).

If you’re experiencing any performance issues in your app, please check the QuickBlox Shared server status.

Furthermore, there is detailed documentation for all modules available. Please read it carefully on the QuickBlox site and in our Knowledgebase, as you may find the answers you're looking for.

We wish you inspiration and great apps!

Sincerely yours,
The QuickBlox team!

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